JOISK HELP CENTER

A little help.
A clear next step.

Find your way around, solve a problem, or get back to making.

NEW TO JOISK?

Your first useful session.

Bring a question, an idea, or a rough brief. You can decide what it becomes as you go.

Read the getting-started guide ↗
  1. Start a conversationDescribe what you want to make or understand.
  2. Choose a directionBuild a project, write a draft, or open a creative Studio.
  3. Review and refineInspect the result and ask for the next change.

Something not going to plan?

A result is still processing

Check its status in the conversation or Studio. If the outcome is uncertain, check the existing job before submitting it again.

Open your projects

Your usage will not load

Try refreshing after your connection returns. An unavailable Usage snapshot does not mean you have used all your allowance.

Check usage

You reached your AI allowance

AI work pauses for the affected request. Wait for the weekly reset or review the one-time reset price shown in Usage when your account offers one; a completed premium reset starts a fresh seven-day allowance immediately, and Joisk does not start an automatic AI charge.

Review Usage

You need a person

Tell us what happened, which tool you were using, and what you expected. Leave passwords and payment details out of your message.

Contact the team
Using the Windows app? Take the desktop tour.

Inside the Windows beta

Your first steps in Joisk Desktop

An annotated view of the desktop app. Choose a step to find the control.

Watch the 25-second tour

Silent, captioned screenshot tour of the Windows beta.

Joisk Desktop Windows beta with conversation navigation, message box, Choose a folder, and Preview controls

Windows beta screenshot. The web workspace and upcoming mobile apps may look different.

CAN’T FIND THE ANSWER?

Ask Joisk support.

Get help finding the right guide. For account-specific issues, contact the team.

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